English / About / Service Policy
We continuously develop and improve service policy!
- We offer our Clients new ingredients with innovative qualities that are significantly different from market-based counterparts.
- We work out individual solutions for multinational Companies.
- Develop and improve a single information system that optimizes the work with the order, starting from application to delivery of goods to the customer's warehouse.
- Optimize logistics services, from container delivery to small wholesale parties.
- Develop a unique network of branches in Russia and CIS.
Our competitive advantage: We offer our Customers a single complex of technological services including high-quality food ingredients to create cost-effective and competitive product.
Single Information System CRM Customer Service!
Our competitive advantage: Advanced sales techniques allow us to meet the needs of our Clients in Russia and CIS in the most convenient, accurate and reliable way. You can observe the constant growth of quality and quantity of our services!
- Quality of the proposed ingredients in our laboratory complex.
- We invite foreign specialists from partner companies to develop exclusive products for particular production.
- We arrange complex supply of various kinds of food ingredients for all food industries.
- Provide free samples for testing in the workplace.
- Provide the customers with all necessary documentation for the company's products.
- We have a system of discounts, bonuses, flexible payment terms and credits for the regular customers.
- We provide our Customers with full cycle control, from processing an application to delivery of goods by the manager of our Company.
- Precise correspondence with the delivery schedules.
- Maintenance of individual safety stock required by the client positions at central and regional warehouses in St. Petersburg, Moscow, Krasnodar, Ekaterinburg, Omsk, Novosibirsk, Kazan, Samara, Pavlodar, Almaty, Kiev, Minsk, Daugavpils.
- Any packaging on request.
- Shipment to all regions of Russia and the CIS countries by any type of transport.